Return policy.

Return policy for booked, confirmed, bought, and paid tourist products.

To request a return, the Buyer must provide a written notice indicating the cancellation of booked, confirmed, bought, and paid tourist products.

In case of untimely cancellation of the booked, confirmed, purchased and paid tourist product, the following penalties are expected, which the Buyer knew about at the time of purchase of the tourist products:

In case of cancellation, more than:
- 40 days - 10% of the cost of tour products,
- 30 days - 20% of the cost of tour products,
- 20 days - 30% of the cost of tour products,
- 10 days - 40% of the cost of tour products,
- 5 days - 50% of the cost of tour products,
- 1 day - 100% of the cost of tour products.

The return of funds for any form of payment for the tourist products is carried out directly to the bank details of the Buyer of the tourist products based on the Buyer's application.

Returns are made within five days after receiving the cancellation of the purchased tourist products.